Privacy Policy

ΠΕΤΑΛΑ Δ. ΠΕΡΙΣΤΕΡΑ, a Greek company with registered offices at the Municipality of Alexandroupoli, 14 TH Maiou street with Corporate Registration Number (GEMH) 127504321000, with VAT No. 105414575 (“us”/”we”/”our”/”Company”/“Sotiris Petalas”) is committed to protect the personal data of its website visitors. Please read carefully this policy in order to understand how we collect and use your personal data and your rights relating to the processing of your personal data by the Company. Please note that we reserve the right to update or revise this policy at any time, therefore, please check this page on a regular basis for any changes.

Information and personal data that you provide and that we collect and process

By entering our website, you are not required to provide us with any of your personal information.

In order to use our services (placement and processing of orders etc.) and/or take advantage of some additional services/benefits provided through our website and/or participate in specific activities (e.g. and if applicable newsletter subscription, contest participation etc.), you need to
provide/submit certain personal information or user’s identification information which we will collect and process.

We only collect basic personal data and information about you which you voluntarily provide us and which do not include any special types of sensitive personal information. Such data do however, include your name, surname, postal address, zip or postal code, email address, telephone number, payment information, details on items purchased and any other information you choose to provide us.

Purpose of use of your Personal Data

  • We use your Personal Data in order to:
  • Process your order and manage your account.
  • Facilitate the delivery/delivery of our services and/or products.
  • Responding to your requests for information about our services and/or products.
  • Detect, prevent or deal with fraud or illegal activities.
  • Keep (through updates) our contact list.
  • Email you with special offers on other products and services we think you might like.
  • Assess the effectiveness of our events and other promotional activities.
  • Send you newsletters, information or material that may be of your interest.
  • Collect statistics for website traffic.
  • Combine the information you provide us with other information we have collected from you, whether within or offline, including, for example, your purchase history in order to send you information that may be of specific interest to you on the basis of such information combination.

Cookies: When navigating our site, certain information shall be collected passively i.e. without you actively providing it. Please visit our Cookie Policy for more detailed information.

We will collect and generally process only what is necessary, relevant and appropriate for the purpose of the processing. The processing of your Personal Data for direct marketing purposes is carried out in the interest of serving our legitimate interest.

In relation to the provision and submission of your personal data by subscribing to a newsletter and/or, completing a contact form and/or participating in a specific activity (such as contests), you will be asked to provide your express, clear and fully informed consent. Should you wish so, you can obtain the details of your consent statement (date, time, etc.). You can also withdraw your consent at any time, with no retroactive effect. If you wish to withdraw your consent, you can send an e-mail to

Storage of and access to your personal data

As a controller, the Company will have a file and will process your personal data, with or without the help of automated methods. Your data will be securely stored in a format that allows us to identify you as the subject for the time required and solely for the purpose of processing.

All of our transactions in our online store are protected by TLS 2.0 HTTPS encryption protocol. We process your credit/debit card details solely to complete the transaction between us. Your card number is not stored, so for every purchase in our online store that you wish to pay by credit or debit card, you will need to re-enter your card details.

Only legitimate recipients (e.g. authorized employees) have access to your Personal Data whenever deemed necessary. Your Personal Data may be passed on to further recipients, acting in the name and on behalf of us in the context of the performance of a contract and to achieve our legitimate and business purpose (e.g. to advertising companies – external partners of the Company). For the details of the recipients you can send us an e-mail to the following address In any case, your data will not be transferred to third-party recipients or third parties for commercial or non-commercial purposes without your prior notice and explicit consent.

If you are an account holder-user-member of our website you shall be responsible for any use and preservation of the security and confidentiality of your password. In case of any use of your account by a third party without authorization and/or in case of any other violation of your electronic account you must immediately notify us accordingly.

Visitors/users of our website who are not of a permitted (are under 18) are not entitled to be registered as members and therefore shall not and they are not required to submit their Personal Data.

Retention of personal data

Your data will be retained for five (5) years from storage and will then be destroyed, unless we are required to their retention under European or Greek Law for a longer period of time.

Your rights

You have the right to request a copy of all data we hold for you. You also have the right to have your data erased or rectified and the right to restrict and to object to the processing of your personal data by us, as per the applicable European and Greek legal provisions.

When updating your personal information, you may be asked to verify your identity before we can meet your request. In case of non- explicit consent by you, no decision will be taken solely on the basis of automated processing, including profile training. Under certain circumstances, you may ask to receive your personal data in a structured, commonly used and machine-readable format, as well as transmit it, under the legal conditions, to another processor suggested by you, provided this does not adversely affect the rights of others.

The above rights can be exercised by sending an email to the email address provided hereunder.

How to exercise your rights – our contact details

The data controller of your personal data collected through this website is Sotiris Petalas which is a corporation duly organized and existing under the Laws of Greece, having a registered seat at Alexandroupoli, 14 TH Maiou street.

If you have any questions about this Privacy Policy or if you wish to exercise any of the above rights or raise a concern, you may submit a respective request at and/or address a letter to the following address:

To: ΠΕΤΑΛΑ Δ. ΠΕΡΙΣΤΕΡΑ, Alexandroupoli, 14 TH Maiou street

If you consider that we violate the applicable data protection laws when processing your personal data, you have the right to lodge a complaint with the Hellenic Data Protection Authority.